Asking for Help

  1. Scroll down to Open Tickets on the Dashboard.
  2. Click to create a ticket.
  3. Click Service Type Request and select one of the following:
    SelectionDescription
    Report a problemUse to report an unplanned interruption or reduction in quality of service on an existing DBS.
    Request a changeUse for any general change or request.
    Ask a question Enter a question related to the portal, your service, or the basic environment.
  4. Click Submit.

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