Adding Users

All customer users have the same privileges.
  1. Click > User Management.
  2. Click to create a ticket.
  3. In the box, enter name and email address of new user.
  4. Click CREATE USER.
    The initial status for the new user is Pending > In progress. If the new user request is accepted, the user receives login credentials via email, and the status changes to Active. If the new user request is denied, the status changes to Rejected.

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